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How to Replace a Lost, Damaged, or Incorrect NBI Clearance — 2026 Guide
Step-by-step guide to replacing your NBI clearance when it is lost, damaged, stolen, or contains incorrect information. Includes an interactive checker to see what documents you need.
Quick Answer: To replace a lost, damaged, or incorrect NBI clearance, apply for a new one through the regular online process at clearance.nbi.gov.ph. The NBI does not issue "duplicate" copies — you must go through a fresh application (₱155 for branch pickup or ₱355 for Quick Renewal delivery). For lost clearances, prepare a notarized Affidavit of Loss. For name corrections, bring supporting documents like a PSA Birth Certificate or marriage certificate. The entire process takes 1–2 hours at the branch, and most applicants receive their new clearance the same day.
NBI Clearance Replacement Eligibility & Document Checker
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When Do You Need to Replace Your NBI Clearance?
You need to replace your NBI clearance when it is lost, damaged, stolen, contains incorrect information (wrong name, birthdate, or personal details), or you have undergone a legal name change (such as after marriage). The NBI does not issue "duplicates" or "reprints" — you must apply for a completely new clearance through the regular process at clearance.nbi.gov.ph.
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Lost Clearance
Cannot find your original clearance document. You will need a notarized Affidavit of Loss.
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Damaged or Torn
Clearance is torn, water-damaged, faded, or otherwise unreadable. Bring the damaged copy to the branch.
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Stolen Clearance
Clearance was stolen. File a police report and prepare an Affidavit of Loss.
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Wrong Name
Name on clearance is misspelled or incorrect. Bring your PSA Birth Certificate to prove the correct name.
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Wrong Birthdate
Birthdate is incorrect. Bring your PSA Birth Certificate as proof of correct date.
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Name Change (Marriage)
You changed your name after marriage. Bring your PSA Marriage Certificate and updated IDs.
How to Replace Your NBI Clearance — Step by Step
There is no separate "replacement" process — you go through the standard NBI clearance application. Here are the steps.
Prepare Your Supporting Documents
Depending on your reason, gather: Affidavit of Loss (for lost/stolen), PSA Birth Certificate (for name/birthdate correction), PSA Marriage Certificate (for name change after marriage), or the damaged original (for damaged clearance). See full requirements →
Go to clearance.nbi.gov.ph
Visit the official NBI portal and log in with your existing account. If you do not have one, create a new account.
Apply as a New Application or Renewal
If your previous clearance has expired or was your first, choose New Application. If it is still within validity, choose Renewal. For corrections, apply as renewal and note the corrections needed at the branch.
💡 Quick Renewal (home delivery) may not be available if you need name corrections — use standard renewal with branch visit instead.
Book an Appointment & Pay the Fee
Select your preferred NBI branch, date, and time slot. Pay ₱155 (branch pickup) or ₱355 (Quick Renewal delivery). Appointment guide →
Visit the NBI Branch
Bring your 2 valid IDs, reference number, supporting documents, and (if applicable) damaged original or Affidavit of Loss. Inform the NBI staff about the correction or replacement reason during document verification.
Biometrics & Release
Complete biometrics (fingerprints, photo, signature). If no HIT is found, your new clearance is printed and released the same day — typically within 30–60 minutes.
What Documents Do You Need for Replacement?
All replacement applicants need 2 valid government-issued IDs, their NBI reference number, and payment receipt. Additional documents depend on the reason for replacement: a notarized Affidavit of Loss (if lost/stolen), the damaged original (if damaged), a PSA Birth Certificate (if name/birthdate is wrong), or a PSA Marriage Certificate (if name changed after marriage).
| Reason | Required Documents |
|---|---|
| Lost Clearance | 2 valid IDs + Notarized Affidavit of Loss |
| Stolen Clearance | 2 valid IDs + Affidavit of Loss + Police Report (recommended) |
| Damaged Clearance | 2 valid IDs + Damaged original copy |
| Wrong Name | 2 valid IDs + PSA Birth Certificate |
| Wrong Birthdate | 2 valid IDs + PSA Birth Certificate |
| Name Change (Marriage) | 2 valid IDs (updated) + PSA Marriage Certificate |
| Change of Civil Status | 2 valid IDs + PSA Marriage/Annulment Certificate |
What Is an Affidavit of Loss?
An Affidavit of Loss is a notarized legal document declaring that you lost a specific document — in this case, your NBI clearance. You can have one prepared at any notary public office. It typically costs ₱200–₱500. The affidavit should include your full name, the date you noticed the loss, the circumstances, and a statement that the document has not been surrendered to any third party.
How Much Does NBI Clearance Replacement Cost?
NBI clearance replacement costs ₱155 for branch pickup or ₱355 for Quick Renewal (home delivery). This is the same fee as a regular application — the NBI does not charge an additional "replacement fee." You may also need to pay ₱200–₱500 for a notarized Affidavit of Loss at a notary public if your clearance was lost or stolen.
| Fee Item | Cost | Notes |
|---|---|---|
| NBI Clearance (Branch) | ₱155 | ₱130 clearance + ₱25 e-service |
| NBI Clearance (Quick Renewal) | ₱355 | Includes ₱200 delivery fee |
| Affidavit of Loss | ₱200–₱500 | At any notary public (if lost/stolen) |
| PSA Birth Certificate | ₱365 | If needed for correction (order at PSAHelpline.ph) |
| PSA Marriage Certificate | ₱365 | If needed for name change after marriage |
Common Mistakes When Replacing NBI Clearance
- ❌ Forgetting the Affidavit of Loss — if your clearance was lost or stolen, bring a notarized affidavit. Without it, the NBI may require you to return
- ❌ Bringing only 1 valid ID — you need 2 original government-issued IDs, not photocopies
- ❌ Using Quick Renewal for name corrections — if your name needs fixing, visit a branch instead so staff can verify your documents in person
- ❌ Registering the old incorrect name — when re-applying online, enter your correct name (as shown on your PSA certificate), not the wrong name from the old clearance
- ❌ Not bringing PSA documents for corrections — name or birthdate corrections require PSA Birth Certificate as primary proof
- ❌ Throwing away the damaged clearance — bring it to the branch as evidence; the NBI staff may need to see it
Expert Tips for a Smooth Replacement Process
- ✅ Keep a digital copy — scan or photograph your NBI clearance the day you receive it, so you have a reference if the original is lost
- ✅ Use the same account — log in with the same email you used before; this keeps your NBI records linked and simplifies renewal
- ✅ Bring extra documents — carrying more supporting documents (PSA birth cert, marriage cert, valid IDs) speeds up verification
- ✅ Go to the same branch — if possible, visit the branch where your previous clearance was processed for faster record retrieval
- ✅ Arrive early — reach the NBI branch 15–30 minutes before your appointment for smoother processing
Frequently Asked Questions
Answers to the 25 most common questions about NBI clearance replacement
How do I replace a lost NBI Clearance?
Apply for a new clearance through clearance.nbi.gov.ph. Prepare a notarized Affidavit of Loss, 2 valid government IDs, and pay the ₱155 fee. Visit the NBI branch for biometrics and receive a new clearance the same day (if no HIT).
Can I get a duplicate copy of my NBI Clearance?
No. The NBI does not issue duplicate or reprint copies. You must apply for a completely new clearance through the standard process, which includes new biometrics and a new reference number.
How much does NBI Clearance replacement cost?
₱155 for branch pickup or ₱355 for Quick Renewal with home delivery. There is no additional "replacement fee." You may also need ₱200–₱500 for a notarized Affidavit of Loss.
Do I need an Affidavit of Loss?
Yes, if your clearance was lost or stolen. Have a notarized Affidavit of Loss prepared at any notary public office (₱200–₱500). It is not required for damaged clearances or name corrections.
How long does replacement take?
The process is the same as a regular application: 30–60 minutes at the branch (if no HIT). Most applicants receive their new clearance the same day. If you get a HIT, expect 5–10 additional working days.
Can I replace my NBI Clearance online?
You can apply online through clearance.nbi.gov.ph, but you still need to visit a branch for biometrics unless you qualify for Quick Renewal delivery (renewal without corrections only).
How do I correct my name on my NBI Clearance?
Apply for a new clearance using your correct name. Bring your PSA Birth Certificate as proof of the correct spelling. Inform the NBI staff during document verification so they can note the correction.
How do I correct my birthdate on my NBI Clearance?
Apply for a new clearance using the correct birthdate. Bring your PSA Birth Certificate showing the correct date. The NBI will verify and update your record during processing.
What if I changed my name after marriage?
Apply using your married name. Bring your PSA Marriage Certificate and updated government IDs showing your new name. This is treated as a standard renewal or new application.
Can I replace a damaged NBI Clearance?
Yes. Apply for a new clearance and bring the damaged original to the branch. No Affidavit of Loss is needed — the damaged copy itself serves as evidence.
What if my NBI Clearance was stolen?
File a police report (recommended but not strictly required) and prepare a notarized Affidavit of Loss. Then apply for a new clearance through the regular process.
Should I bring my damaged clearance to the branch?
Yes. Bring the damaged copy. The NBI staff may need to see it for verification and to confirm it is your document. Do not throw it away before your replacement appointment.
Can someone else claim my replacement clearance?
No. The replacement requires your personal biometrics (fingerprints and photo), so you must attend the branch in person. No one can complete biometrics on your behalf.
Is Quick Renewal available for replacements?
Only for straightforward renewals without corrections. If you need name or birthdate corrections, use standard renewal with a branch visit. Quick Renewal delivery guide →
Where can I get an Affidavit of Loss notarized?
At any notary public office. Most law offices and malls have notary services. The cost is typically ₱200–₱500. Bring a valid ID to the notary.
Will I get a HIT if I apply for a replacement?
Possibly. A HIT depends on whether your name matches someone in the NBI derogatory database, not on whether you are replacing a clearance. Common names are more likely to receive a HIT.
What valid IDs are accepted for replacement?
The same IDs accepted for any NBI application: Philippine Passport, Driver's License, PhilSys National ID, SSS/UMID, Voter's ID, Postal ID, PRC License, PhilHealth ID, and others. See full list →
Can I apply at any NBI branch?
Yes. You can apply at any NBI branch nationwide. However, visiting the branch where your previous clearance was issued may help with faster record retrieval.
How do I order a PSA Birth Certificate?
Order online through PSAHelpline.ph (₱365 + delivery fee), visit a PSA Serbilis outlet, or go to your local civil registrar. Processing takes 3–7 business days for online orders.
What if the NBI made the error on my clearance?
If the mistake was clearly an NBI processing error (you entered correct information but the clearance was printed wrong), inform the staff at the branch. They may reprint it at no extra cost, though policies vary by branch.
Is my replacement NBI Clearance valid?
Yes. A replacement clearance is a completely new, valid NBI clearance — same format, security features, and 1-year validity as any other clearance.
Can OFWs get a replacement clearance?
Yes. OFWs abroad can apply at Philippine embassies or consulates, or apply when they return to the Philippines. Bring your passport and OWWA membership.
Can foreign nationals replace their NBI Clearance?
Yes. Foreign nationals follow the same process. Bring your passport, ACR I-Card, and visa documents along with the supporting replacement documents.
Do I need to cancel my old clearance?
No. There is no cancellation process. Once you apply for a new clearance, the old one is effectively superseded. The new clearance has a new reference number and issue date.
How long is the replacement clearance valid?
Your replacement NBI clearance is valid for 1 year from the date of issuance — same as any new clearance.
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